· This is Scoot’s first award from Travel Weekly Asia 2019 Readers’ Choice Awards since its inception in 2011, also its second “Best Low-Cost Carrier” award in a month
· Scoot will launch the world’s first-ever Yellow Converter in Singapore, as part of its mission to encourage travellers to venture beyond what is familiar and escape the ordinary.
This is the first time Scoot has won the award from Travel Weekly Asia, and it inspires us to continue improving customer experience and encouraging more people to venture beyond the familiar. These include the recent removal of payment processing fees on all direct booking channels globally, the development of the first transactional chatbot by an Asian airline that also services customers’ queries, the introduction of off-the-beaten-track destinations such as Laos and Trivandrum, as well as the planned induction of a brand new A321neo fleet from the last quarter of 2020, among others. Winners were determined from votes cast by Travel Weekly Asia readers and industry professionals across Asia.
As part of its mission to encourage travellers to escape the ordinary, Scoot is introducing The Yellow Converter where customers can visit with any yellow-coloured item, to have it evaluated and converted into free Scoot flights (up for grabs daily), travel vouchers[1] or merchandise!
Mr Lee Lik Hsin, Scoot’s Chief Executive Officer, said, “We are thrilled to have won back-to-back ‘Best Low-Cost Carrier’ awards and are thankful for our customers, travel partners, and staff, for their ongoing support. We will continue to work hard to exceed our customers’ expectations!
“As an airline that is passionate about making travel attainable for all, we challenge you to come dressed in your most yellow outfit at The Yellow Converter this weekend, where the more yellow you have on, the more ‘currency’ you stand to gain to pay for your Scoot flights. I hope you will have fun and use this opportunity to further embrace the full potential of travelling!”
The Yellow Converter activation will take place from 18 to 20 October 2019 at Wisma Atria Outdoor Atrium Level 2 from 11.00am to 9.00pm. More details are available via Scoot’s Yellow Converter Facebook page, https://bit.ly/2pUkQaO.
Photos from the Travel Weekly Asia Award Ceremony and of the Yellow Converter can be downloaded via https://bit.ly/2oM4Ebp.
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