IndiGo books a hassle-free ride on road for its

 IndiGo books a hassle-free ride on road for its customers with UrbanDrive

• Service going live for IndiGo customers across 60 cities on 21st December

In line with its vision to provide hassle-free services to its customers, IndiGo, India’s leading carrier, has partnered with Eco Rent A Cars tech powered platform – Urban Drive to provide car rental services to its customers. Through this collaboration, IndiGo customers will be able to book a chauffeur-driven cab service across 60 cities which are serving 42 airports on IndiGo domestic network: with options of hourly, intercity and airport transfer packages. Customers will be able book this service by visiting IndiGo’s website or app.

Mr. Sanjay Kumar, Chief Strategy & Revenue Officer IndiGo said, “At IndiGo, we are always on a lookout for options to offer seamless customer service. Our partnership with Urban Drive will enable one-stop shop experience for our customers, who will be able to book their journey from doorstep to doorstep, by adding first and last mile connectivity through Chauffeur Driven Cabs. This is a testimony of our continued focus on providing a hassle-free travel experience to our customers, as we choose Urban Drive as our ground mobility partner. We will continue to offer safe and hygienic travel experience with sanitized vehicles and our lean clean flying machines”.

Mr Rajesh Loomba, Managing Director, UrbanDrive said, “At Urban Drive, we aim to provide safe, seamless and reliable modes of transport to urban traveller, be it with a Chauffeur or on Self Drive to complement their fast-paced lifestyles.

We are pleased to collaborate with IndiGo, initially with our Chauffeur Driven cars to offer this first and last mile connectivity along with the flight, to their passengers.”

As part of the offer Urban Drive has created a special cobranded website which will enable IndiGo passengers to book safe and hygienic Chauffeur Driven Cabs across India initially and will soon add self-drive options along with 24 international destinations   The bookings can be made in three simple steps, by picking the car, time and place. The additional benefits of booking through this collaboration would be that the customers will not have to pay any waiting or cancellation charges for the service in case of delay or cancellation of the respective flight.

Fly stress-free! Book 2 seats for

Fly stress-free! Book 2 seats for 1 passenger with IndiGo 6E Double Seat

In-line with its vision to ensure safe and hassle-free travel, IndiGo, has launched 6E double seat bookings, which will allow customers to book two seats for a single passenger. Customers will be able to opt for 6E double seat only at the time of booking creation on IndiGo’s website, which will be available for both passengers as well as the travel agents. The 6E double seat option will not be available through travel portals, IndiGo call centre, airport counters or after making the original single seat booking. The 6E double Seat Scheme will not attract any airports charges like PSF, UDF and will only be an airline component and GST, hence will be priced at a lower rate than the total fare paid for original booking. The charges for extra seat will be effectively up to 25% of the original booking cost. This offer is effective travel starting July 24, 2020.

Mr. Sanjay Kumar, Chief Strategy & Revenue Officer, IndiGo said, “Even though air travel is the safest mode of travel at this point, we understand the customers’ emotional need for safety. We had been receiving such requests and are happy to introduce the option to book two seats for a single passenger to ensure additional safety. 6E double seat will provide a stress-free flying experience to our customers. We are constantly working towards measures and services to strengthen air travel as the safest choice for travellers. We are confident that this option will enhance the passenger comfort and trust, augmenting the overall demand for air travel”.

The seat selection charges under the 6E double seat scheme will be applicable for both seats and it will be a mandatory selection requirement at the time of booking. Regular change & cancellation charges based on the type of fare purchased will be applicable on extra seat(s). The extra seat booking will not be entitled for additional baggage allowance for customers. The extra seat can also be used by passengers travelling with a large musical instrument or a child’s car seat or for special seating needs due to personal comfort, size or disability.