HP introduces next-generation

                    HP introduces next-generation                 mainstream gaming notebooks VICTUS by HP in India

Powered by AMD Ryzen and Intel Core processors, Victus by HP is 16 built from OMEN DNA

Key Highlights:

• Victus by HP 16, the first gaming PC in the portfolio, features high resolution, fast refresh rate display, upgraded cooling features, and OMEN Gaming Hub
• It is built sustainably with post-consumer recycled and ocean bound plastics
• Victus 16 with AMD Ryzen processor will be available on Amazon.in 
• Victus 16 with Intel Core 11^th gen processor will be available at Reliance Digital stores and on www.reliancedigital.in
• Victus 16 is expected to be upgradable to Windows 11 later this year

Today, HP has announced the introduction of its next-generation mainstream gaming PC portfolio Victus by HP in India. The new gaming notebook range comprises a 16-inch unique laptop design in two attractive colours, Mica Silver and Performance blue, ideal for both casual and experienced gamers. The all new Victus 16 is made from post-consumer recycled ocean-bound plastic³, demonstrating the company's dedication towards a more sustainable future for the planet.

Designed for both veteran gamers and enthusiast explorers, Victus is built with the DNA of HP’s powerful OMEN gaming lineup. It will be available in India in two processor’s options - AMD Ryzen™⁶ and Intel® Core™⁵ processors. Both models provide accessible, affordable, and an elevated gaming experience with FHD IPS 144Hz Display3, audio from Bang & Olufsen, an all-purpose backlit gaming keyboard, powerful NVIDIA® GeForce RTXTM graphics, and an upgraded cooling system. With a preinstalled Omen Gaming Hub, the device offers features like undervolting, performance mode, network booster, and system vitals.

Vickram Bedi, Senior Director (Personal Systems), HP India Market said, “We are on the cusp of a major gaming boom in India based on the rising popularity of gaming witnessed in the last few years. For youngsters in India, gaming is increasingly becoming a passion point like music or any other sport. In fact, HP India’s recent Gaming Landscape Report 2021 suggests that over 90 percent respondents agree that gaming is a viable career option.  Believing we have merely touched the tip of an iceberg, the Victus Line up is created for mainstream players, giving them access to an elevated, gaming experience.”

As per HP India’s Gaming Landscape Report 2021, around 60% Indian gamers want to spend under INR 1lakh for a gaming PC and Victus portfolio can be their preferred gaming PC option. The study also suggested that gamers find PC gaming a stress buster and a tool to connect with friends and family. Over 92% respondents also agreed that gaming helps relieve work / study pressure while reducing stress and inducing positive feelings.

As the first entrant in the Victus line, the Victus by HP 16 hosts following unique features²:

• Distinct design: Distinctive lifestyle design featuring striking color options with a backlit keyboard printed with the memorable font found on OMEN devices & integrated OCC, Power button, calculator quick keys
• Immersive Display suited for AAA Gaming: The 16-inch display has up to FHD 144Hz 300 nits Eyesafe®18⁴ low-blue light choices and it fits snugly atop a design with a roughly 15-inch footprint for everyday mobility.
• Power Cooling: Heat Pipe Based, 5 Way Airflow with bigger Vents, Fan size & longer fin length enhances thermal efficiency

• Ultimate Control: To take advantage of existing internal features like undervolting⁹, performance mode, network booster, and system vitals, ships with the preinstalled OMEN Gaming HUB to help games run sublime while accessibility to other features, such as Coaching, Rewards, and the OMEN OASIS Beta raise gaming experiences in different and fun ways
  

Victus with AMD Ryzen will be sold on Amazon.in, while Victus with Intel Core will be available at Reliance Digital Stores and on www.reliancedigital.in

Brian Bade, Chief Executive, Reliance Digital said, “At Reliance Digital, we endeavour to provide our customers the latest gadgets at competitive prices. Building on our long association with HP, we are extremely happy to exclusively launch the HP Victus Gaming Laptops with Intel Processors. The gaming enthusiast can now experience the power of the Victus series at over 470 Reliance Digital stores and www.reliancedigital.in and make informed purchase decisions.”

Akshay Ahuja, Category Leader - Consumer Electronics, Amazon India, added, “HP is known for its range of premium quality and high performing products, and we are excited to bring Victus by HP gaming PCs on Amazon.in as it promises a completely new experience for all performance enthusiasts. We at Amazon continue to strengthen our consumer electronics category and bring to our customers the best of products to fulfill their ever-evolving needs”.

Victus by HP Powered by AMD Rzyen Processor are available in the following configurations:

• Lightning-fast performance with AMD Ryzen 5 5600H & Rzyen 7 5800H Mobile Processors8
• Graphics powered by upto NVIDIA® GeForce® RTXTM 3060 Laptop GPU 6 GB and AMD Radeon RX 5500M options
• Memory Up to 16GB upgradable upto 32 GB DDR4 RAM
• Powerful storage with 512GB PCIe storage
• Mica silver color with a distinctive lifestyle design
  

Victus by HP Powered by Latest Intel 11^th gen Processor are available with the following configurations:

• Responsive gaming with New Intel 11^th Gen 11300H & Intel® CoreTM i7-11800H series processors7
• Graphics powered by upto NVIDIA® GeForce® RTXTM 3060 Laptop GPU 6 GB
• Memory⁷ Up to 16GB upgradable upto 32 GB DDR4 RAM
• Gaming and other activities seem quick and simple with a single SSD up to Gen4 512GB PCIe storage
• Performance Blue color with a distinctive lifestyle design

Victus by HP 16 is built sustainably with post-consumer recycled ocean bound plastic utilized in the construction of the speaker housings and bottom base of the chassis⁸ and outer boxes and fiber cushions that are 100% sustainably sourced and recyclable.

Pricing & Availability:

• Victus by HP E series laptops powered by AMD Ryzen Processor starting at INR 64,999 would be available on Amazon India
• Victus by HP D series laptops powered by Intel 11^th Processor starting at INR 74,999 would be available on Reliance digital stores in coming weeks

 

HP introduces unique AI powered digital solutions to

                 HP introduces unique AI powered                 digital solutions to transform                             learning for students & teachers

Highlights

• New Artificial Intelligence (AI) enabled literacy assessment tool identifies, measures, and corrects the reading and comprehension challenges amongst young students
• Bouquet of solutions include – HP School Coach – encompassing Digital pedagogy, Literacy Attainment and School Improvement Coach; HP Classeasy – a comprehensive, modular Learning Management System
• HP School Coach solution can assess early literacy challenges such as dyslexia, while also assisting with remediation
• HP’s innovative solutions will allow educators and parents to monitor students’ performance based on insights, efficiency, and transparency

HP India today introduced new technology solutions to empower educators with digital tools that will unlock every student’s unique potential. With widespread switch from physical classrooms to online learning prevalent during the pandemic, HP's new digital learning solutions help education institutions in the transition to a digital learning environment and offer students 24/7 access to knowledge, courses, and collaborative resources. It will also enable schools to use a blended model for remote and classroom learning. 

Through new technological innovations, HP focuses on addressing primary need gaps in the education system, and helps educators augment their teaching style through an insight-based tracking of academic progress of students. These solutions will enable students to consume knowledge in enjoyable ways and help them retain information more effectively.

To launch a comprehensive learning service called HP School Coach, HP collaborated with Mirai Partners, a leading learning and development organization. The solution helps schools and students improve their performance through high-impact digital learning, school governance, and literacy attainment. The program's pedagogical transformative technologies will be integrated into school curricula, resulting in a rich, immersive teaching, and learning experience.

The tool has been designed based on deep insights from school principals, teachers, senior leadership teams across the world for three decades and will assist in three critical areas:

• Measuring and correcting age appropriate Literacy Reading & Comprehension for students in K-12 & adult students in vocational training
• School Quality Assurance & Improvement for State Education Ministries & Schools
• Professional Development on digital pedagogy around digital teaching & learning

Announcing the initiative, Ketan Patel, MD, HP India Market, said “For the last 15 months, globally and in India, the education system has relied completely on technology. The growth of online learning has given rise to a hybrid learning model that is here to stay. To deliver an efficient, engaging and creative hybrid learning experience for students, access to the right devices and solutions is imperative. It is a privilege for all of us at HP to innovate and create technology solutions that help students and educators achieve their learning goals and transform the future of learning in India.”

HP School Coach has been built on the following three key pillars:

Literacy Attainment Coach: According to recent research by McKinsey students in the U.S. experience a learning loss of 30% on a return to school in September. The study also suggests that there are only 30% proficient readers in the US (4th grade). Latest ASER (Annual State of Education Report) indicates that ~47% of Grade 5 students can read a Grade 2 level text. This trend negatively impacts the performance of the kids in higher grades as well. It is therefore imperative to assess how kids learn and adapt our approach. This literacy gap amongst students has further intensified during the pandemic. To combat the concern, HP’s Literacy Attainment Coach employs artificial intelligence (AI) and research to accurately assess a learner's ability to read and comprehend according to their age.

The AI tool gathers diagnostic data, provides reading analysis and suggests intervention to drive literacy. With an array of literacy solutions, it enables teachers to help their students with on-demand courses for improvement. The effectiveness of interventions can also be tracked and evaluated over time. The tool also enhances teacher competency, especially literacy assessment and intervention as they get greater insights on their students' reading patterns. For example, the HP Literacy Coach can quickly diagnose early literacy challenges in children, such as dyslexia, while also assisting with remediation.

• Digital Pedagogy Coach: Schools can define their digital strategy and needs using a self-assessment approach, which is followed by seminars based on gap analysis. As a result, each school has a unique and tailored digital transformation strategy with defined objectives and evaluation indicators. The tool enables end to end tracking of the strategy, so the administrators receive a dashboard view of the progress at any time. 
  

• School Improvement Coach: Effective governance is critical for evaluating a school's performance. This digitally enabled solution puts an inspection process in motion by monitoring performance based on insights, efficiency, and transparency. The technology allows for efficient year-over-year improvement tracking inside schools and the education system.
  

To enable gamified education that allows schools to create engaging teaching solutions, HP has also launched HP Classeasy in partnership with Classera, a leader in Learning Management System (LMS) and Student Information System (SIS) to provide e-learning solutions. This innovative activity-based learning system is aimed at reinventing schooling via inspiration, personalization, and engagement. Through an innovative use of video conferencing, the platform creates a virtual classroom environment that adds a layer of gamification to the platform to boost engagement while encouraging and inspiring learners.

The platform transforms classroom activities that were previously carried out in a physical setting into a seamless virtual experience.  The tool's increased use will promote academic pursuits and allow parents and educators to track progress toward specific goals.

Rajnish Gupta, Senior Director & Head Enterprise PC Sales, HP India said, “The pandemic has accelerated the need for an integrated digital approach that inspires students to learn with zest and enthusiasm. Educators must use innovate solutions to track student progress while helping them learn efficiently and effectively. HP School Coach and HP Classeasy solutions reiterate the role of technology in enabling growth and learning for students and educators. With customizable dashboards for teachers and schools, these technologies will allow for easy and seamless monitoring of progress. These technology products and innovations will go a long way in redefining classroom learning and instruction delivery in India.”

For both students and educators, HP’s new education offerings will intensify immersive learning experience, collaborative learning, progress mapping and schooling experience. Globally, the education solutions have already been implemented in Finland, United Kingdom, United States of America, Australia, UAE, Egypt amongst other key markets. They are now being brought to India to help bridge the digital divide in learning. In terms of availability, the customers are being invited for free demos to experience the solutions.

HP opens registration for OMEN Esports

HP opens registration for OMEN Esports Gold Quest scholarships with AMD Ryzen ™  for PC Gamers

 

The scholarship in collaboration with AMD will support future PC gaming stars from India

3 Gamers stand a chance to win annual esports scholarship worth Rs 12 lakh including esports training and OMEN gaming setup to better their game.

Supporting the rise of PC gaming culture in India, HP India has opened registrations for the OMEN Gold Quest in collaboration with AMD Ryzen™. The ‘OMEN Gold Quest” is a scholarship program that will provide gamers with the necessary financial aid, OMEN gaming gear, skills, and exposure to help them in their quest to compete on the global stage and become future esports stars.

 

With esports growing at a rapid rate, HP recognizes the need to support the gamers community with the right set of tools and guidance to truly explore their passion and create a mark in the world of esports. The OMEN Gold Quest scholarship will select three applicants and will offer them an annual esports scholarship to support them to better their game. The scholarship will offer international esports training, OMEN Gaming Gear (includes OMEN by HP Laptop powered by AMD Ryzen), annual financial aid - worth Rs 12 lakh for each individual , given gamers a chance to better their gameplay.

The scholarship will be open to Indian applicants in the 18 – 23 year age group. The nationwide talent hunt program for selection will roll out on March 31, 2021 with final selections in June 2021. The scholarship period will commence from 1^st July 2021 and carry on till 30^th June 2022.

 

Participating gamers get a chance to win the OMEN gaming gear which includes OMEN by HP laptop powered by AMD Ryzen™ guaranteeing powerful performance. The gaming gear also comprises of headset, mouse, keyboard, and monitor.

 

 

For more details of the event/registration please log onto: https://www.omen.com/in/en/omen-scholarship.html#js-main-content

  

HP and NSDC collaborate to support learning and early childhood skill development with free content

HP and NSDC collaborate to support learning and early childhood skill development with free content

HP India and National Skill Development Corporation (NSDC) have announced a collaboration to provide scientifically designed worksheets and content to support home learning and early childhood skill development for students across India. As part of this partnership, NSDC will host content from HP’s Print Learn Center on its digital skilling platform - eSkill India and make it available for millions of potential users, free of cost. Print Learn Center (HP-PLC) is an initiative by HP which provides printable learning modules, created by education and skilling experts.

HP’s Print Learn Center content will be made available in English and seven Indian languages (Kannada, Tamil, Telugu, Bengali, Hindi, Gujarati, and Marathi). The HP-PLC content is designed to promote universal learning and will supplement regular school curriculum. It will enable the development of modern skills in like problem solving, analytical ability, computing and leadership abilities among young students. Through this collaboration, HP and NSDC aim to ensure holistic skill development for children from an early age.

 Announcing the collaboration, Dr. Manish Kumar, MD & CEO, NSDC said, “Wider adoption of technology-based skill delivery will enhance learning outcome and experience of the students.  The HP-PLC content and its delivery through eSkill India platform are designed to grab the attention of young children and provide them interactive and simplified learning environment.”

Speaking on the occasion, Mr. Ketan Patel – Managing Director, HP India Market said, “Following the pandemic, students across the country had to adopt e-learning as a primary mode of learning. The absence of regular teaching methods put increased pressure on parents and educators to inculcate early learning concepts. The Print Learn Center is an effort by HP to help overcome this gap, and through our collaboration with NSDC, we hope to provide this content to millions of students and educators across India and play a part developing essential skills for our country’s future generations.”

eSkill India is a digital skilling initiative from NSDC that aggregates e-learning resources through various Indian and global knowledge partnerships to enable provision of best-in-class content for the India youth. Currently, over 28,000 minutes of digital courses and content is available across various sectors in multiple languages.  The platform is aimed at providing learners with the technology and skills needed to prosper in a rapidly transforming digital world. 

The HP Print Learn Center modules bring innovation into learning via structured modules that aid home learning and encourage development in areas such as physical health and motor development, language & cognitive skills, STEM skills, critical thinking, social and emotional development, sensory and perceptual development, development of creative and aesthetic appreciation, among others.

The content can be accessed via the NSDC’s eSkill India or HP’s Print Learn Center via a free subscription. Registered users will get access to 100 learning worksheets every month. The content will be available for multiple categories of learners.

 

HP introduces the new HP Smart Tank to reinvent

HP introduces the new HP Smart Tank to reinvent printing for home and SMB users

Sensor enabled Ink Tank technology to enable faster connections, easy mobile printing, and high-volume printing at a low cost

Highlights:

·       High Volume Printing at an extremely low cost

·       Prints up to 38 percent faster than prior generations  

·       Best in-class ink tank experience and print quality

·       An integrated tank design with automatic ink sensor that provides alerts before ink runs out

 

HP today introduced the new HP Smart Tank 500 and 516 All-in-One series of high capacity, high quality, affordable printers in India.  HP Smart Tank is designed for small and medium businesses, jobbers, and home office needs, powered by a new sensor based Ink Tank technology that alerts the user before the ink runs out. The printer has the ink tank integrated into the unit which not only reduces the footprint but also makes it a stylish and compact device for the users, designed to fit better at their homes.

The HP Smart Tank comes with ink supplies in the box that can give an output of minimum 6000 pages (black)/8000 pages (color) with a 38% increase in printing speed. It offers enhanced mobile experience and connectivity through dual-band Wi-Fi and HP Smart mobile print app and Bluetooth LE. It also features the Wi-Fi Direct capability that lets the smartphone connect to the printer without the need for internet network.

 Sunish Raghavan, Senior Director, Printing Systems, HP India said, “The idea of working and learning from home, which at one point felt temporary, has for many of us started to feel more permanent. At HP, we are pushing the limits of innovation to cater the hybrid work and learning environment and the needs of our customers. With the new HP Smart Tank, we are making the printing process more intuitive, efficient and productive, for the home users. A valuable addition to HP’s printer portfolio, HP Smart Tank with the latest sensor-based Ink Tank technology, will reinvent the printing experience of consumers in India.”

 Key features include:

·       Reliable, high-speed printing

o   Up to 38 percent faster printing speeds and faster connection with dual band Wi-Fi

o   Dual band Wifi Antenna delivers faster and more reliable connection to support the future of work and education

  ·       Time-saving intuitions

o   An integrated tank design with automatic ink sensor alerts the user before ink runs out

o   Eliminate steps in repetitive tasks with custom shortcuts on phone or printer with HP Smart Tasks

·       Connected and mobile

o   Easy mobile scanning and printing with HP Smart App

o   HP Smart App reduces the hassle of connecting with a network with the option of customizable shortcuts

·       Outstanding print quality

o   Count on dark, sharp text and vibrant graphics for all prints

o   Create professional borderless brochures and photos

·       Borderless color pages right of the box

o   Ideal for High Volume Printing - Print 6,000 black or 8,000 color pages right out of the box with virtually no interruptions

  Pricing and Availability:

·       HP Smart Tank 500 is available at a starting price of INR 11999/- at HP Online shopping

·       HP Smart Tank 515 wireless is available at a starting price of INR 14499/-

·       HP Smart Tank 516 wireless is available at a starting price of INR 15266/-

·       HP Smart Tank 530 wireless with ADF is available at a starting price of INR 16949/-

For more information about HP Smart Tank portfolio of Printers, visit https://store.hp.com/in-en/default/

 

 

HP introduces Print Learn Center with free learning worksheets to support learning from home

 HP introduces Print Learn Center with

HP India today announced the launch of its Print Learn Center to support home learning for millions of students across India. The Print Learn Center is a repository of scientifically designed printable learning modules, created by child education experts, with the aim of providing a holistic learning experience to children between the ages of 3-12. It makes available learning content that is free to download and print, via a specially designed website http://www.printlearncenter.com/.

 HP has developed these content modules in  consultation with expert educator Dr. Swati Popat Vats, President, Early Childhood Association. To reach out to as many students as possible, HP is providing the content in 8 languages - English, Hindi, Marathi, Bengali, Tamil Telegu, Kannada and Gujarati.  Designed to inspire creativity, the content comprises fun activities that are arranged by age group and can be downloaded and printed at home with ease. To make learning interesting for them, the content has been created in various formats such as worksheets, coloring pages, puzzles and other learning pintables.

 The ongoing global situation has greatly disrupted learning, especially for young children. The impact has been severe for students whose schools have not been to transition to e-learning fully due to paucity of infrastructure or resources. This also assumes importance in a region like India, where parents value the benefits of experiential learning. According to HP’s New Asia Learning Experience study, more than 60% parents find digital learning instrumental in boosting the retention of the students and, find that the reading duration of their kids is improved by experiential learning.

 The Print Learn Center modules bring innovation into learning via a structured 30-day learning schedule that can supplement the education received by the child via their school. The purpose-built modules aid home learning and encourage development in areas such as physical health and motor development, language & cognitive skills, STEM skills, critical thinking, social and emotional development, sensory and perceptual development, development of creative and aesthetic appreciation, among others.

 “Millions of students across India are being forced to learn from home due to social distancing restrictions. In the absence of traditional learning environments, parents are struggling to find safe ways of continuing their children’s learning and development”, said Prashant Jain, Chief Marketing Officer - HP India. “Print Learn Center is HP’s effort to support parents & students by providing compelling, engaging, and inclusive content, designed by educational experts. The content will be refreshed every 30 days to ensure students have newer, more exciting modules to look forward to” he added.

 At the end of the 30-day schedule parents can expect improvement in skills like expression, creativity, numeracy, general awareness, social skills, critical thinking, self-awareness, self-management, coloring, drawing, writing and many more.

 All material on the Print Learn Center is available free of charge, with unlimited downloads for registered subscribers. In addition to the website, the material can also be accessed by subscribers via various other means including email or over WhatsApp. Users can download the content and subscribe to it from the in Paytm Mini App as well

-          Visiting the Website – www.printlearncenter.com

-          WhatsApp – +918800330330

-          Email – subscribe@printlearncenter.com

HP Introduces Powerful New Global Partner Program

HP Introduces Powerful New Global Partner Program in India

HP Amplify™ arms partners with the capabilities and insights required to drive growth in the customer-driven digital age

News highlights:

•       Delivers simplified and easy-to-navigate global¹ structure with two distinct tracks

•       Rewards partners for value-added services, collaboration and capabilities

•       Accelerates digital transformation with insights-driven data and collaboration tools

Today, HP Inc. unveiled HP Amplify, a first-of-its kind global¹ channel partner program optimized to drive dynamic partner growth and deliver consistent end customer experiences. Built on a single, integrated structure, HP Amplify provides the insights, capabilities and collaboration tools needed to drive growth as digital transformation and customer purchasing behaviors continue to evolve. The new program goes into effect November 1, 2020 for commercial partners with retail partners slated to transition in the second half of 2021.

By consolidating HP’s best partner products, tools and trainings into one intuitive program, HP Amplify removes complexity, making it easier for partners to take advantage of its many benefits and engage customers on a deeper level. Now comprised of just two distinct tracks – Synergy and Power - with clear compensation levels, HP Amplify provides partners with the flexibility to invest in value-added services and capabilities. The more a partner invests in these capabilities, the higher the rewards.

“Today’s buyer expects streamlined, automated and personalized experiences. To thrive in this changing environment – with data as the new currency - requires a combined shift to relate to our customers as individuals, not markets,” said Christoph Schell, HP Chief Commercial Officer. “HP Amplify not only makes it easier for partners to do business with HP - it provides partners with a clear path to ready their business and succeed in today’s environment and beyond – to capitalize on emerging trends and play a central role in the evolving customer buying journey.”

Currently, HP has over 1400 commercial partners under its India market which also includes business operations of Sri Lanka and Bangladesh. Through these partners, HP engages with customers from the government and enterprise segment and in some cases, they work with customers from SMB and SOHO segments as well.

Experiences at the Speed of Digital

Customers have dramatically altered how they research and buy technology and how they engage with brands, buying more products and services through digital channels, such as e-commerce, partner portals and marketplaces. At the same time, technology and digital transformation are advancing at an astounding pace while business models are shifting from simple transactions focused on selling products to contractual relationships.

For the IT industry overall, and the channel specifically, it means business as usual is no longer an option. With the introduction of HP Amplify, HP is taking decisive actions to capitalize on these shifts, arming partners for future growth and to deliver a more satisfying customer experience.

“HP and its partners have a tremendous opportunity to reinvent our route to market approach and the way we engage with our customers”, said Gurpreet Brar, Head, Channel Sales and Distribution, HP India market. “In order to address these opportunities, there is a need to embrace a new digital-first business model. We’re making this leap together, by investing in our ecosystem to strengthen our shared capabilities”, he added.

Performance, Capabilities & Collaboration ²

Designed to enable progressive go-to-market strategies that cater to a combination of transactional, contractual and hybrid selling models, HP Amplify focuses on three core pillars: performance, capabilities and collaboration.

Performance

As the traditional sales model has been upended, so has the traditional channel compensation model. While the new program will continue to reward partners based on goals and volume, HP Amplify features an innovative measurement and reward system that accounts for the many strategic efforts partners employ throughout the holistic sales process, from registration volume to average sales value and account retention.

Capabilities

Beyond sales revenue alone, HP Amplify measures rewards based on new capabilities, including improving digital skills, service delivery capabilities, e-commerce/omnichannel experiences and secure data collaboration.

Capabilities will be specialized and tailored to the sectors customers operate within, creating more personalized experiences and driving invaluable outcomes. HP Amplify rewards partners who invest in the capabilities to compete - and win - in a world dominated by e-commerce and digital-led customer journeys and experiences.  The more capabilities around secure data collection, routes to market, services and specializations, the more access and benefits partners will receive.

Collaboration

Collaboration between HP and its partners is critical to our shared success. HP Amplify is designed to turn data analytics into deeper insights that inspire new strategies and steer innovation. HP will collaborate closely with partners to hone their digital skills, such as automated quotes and ordering, to provide a more consistent customer experience across multiple channels and equip partners with valuable research on the most important pain points in the customer journey.

Armed with this added opt-in customer intelligence³, partners will have more of a competitive edge, with the intrinsic ability to anticipate and enable more positive customer outcomes. As a result, partners will be able to serve customers more seamlessly through automated inventory updates, product returns and holistic data intelligence. These experiences will continue to build upon the long-standing bonds between customers, partners and HP.

HP Amplify Impact

HP’s dedication to sustainable impact through technology that makes life better for everyone, everywhere has long been integral to its business strategy and operations. Together, HP and its partners can make a lasting difference by acting in lockstep to further fuel innovation and growth in these areas.

For this reason, as an extension of the company’s new global program, HP is introducing HP Amplify Impact, inviting all partners to join HP its pledge to address:

§  Planet: Working toward a circular, low-carbon economy

§  People: Respecting human rights, enable people across the value chain to thrive; and cultivate a diverse and inclusive culture

§  Community: Unlocking educational and economic opportunity while improving the vitality
and resilience of local communities

For partners who choose to join this opt-in pledge, HP will provide training and support, and help identify potential gaps in the goals partners wish to set and provide guidance on how to achieve those goals. HP will provide more details closer to the launch of HP Amplify on November 1, 2020.

For additional details on HP Amplify, visit: [https://www.dropbox.com/sh/nctvwaxexb8ry82/AACA8JlWnBahcf5BGYFVE73Aa?dl=0].

HP introduces ‘Contact less Service on

HP introduces ‘Contact less Service on Wheels’
to prioritise convenience and safety for customers

News Highlights:

·         The service will be expanded to 25 cities soon benefitting thousands of customers

·         HP plans to expand this benefit to Enterprises, SMBs and SOHO offices besides consumers

HP has launched an innovative service - Contactless Service On Wheels, to address the PC and Print servicing needs of consumers in India.  Given the ongoing health emergency and social distancing norms, professionals and home users are relying on technology to continue working, learning or entertaining from home.

The Contactless service on Wheels service is part of HP’s commitment to provide uninterrupted support to its customers with safety. The service will be provided through HP’s robust support service ecosystem and certified HP technicians travelling in mobile vans.

The technicians in the vans will follow all local health and safety guidelines, while bringing the HP’s hallmark of service delivery, closer to home. The service is operational currently in Delhi, Mumbai, Chennai, Kolkata, Bengaluru, NOIDA and Ghaziabad. Following a positive response from customers, the Contactless Service on Wheels is now being expanded to 25 cities including Pune, Ahmedabad, Cochin, and Hyderabad.

HP’s Customer Support team conceived this innovative service based on the evolving local conditions and customer preferences. It had been noticed that customers were postponing their onsite service for their PC/Print at Home due to social distancing and health advisory norms.

Commenting on the initiative, Mr. Vinay Awasthi, MD, HP Inc. India market said, “At HP, our customers are our highest priority, and we strive to extend best in class support and services to enable them work, learn and play from home seamlessly. The ‘Contactless Service on Wheels’, is a testament to HP’s innovative spirit and adaptability in these unprecedented times. The service will offer an unparalleled experience of reliability, safety and business continuity to our valued customers and work from home professionals.”

To avail this service, customers can register their query with HP’s service team who schedule appointment for the customers. The Onsite Technician will arrive in the Van with the requisite parts. Customers can hand over their product outside their homes to the technician, who will carry out the repairs in the van return it to the customer after service. This process will minimize any contact between the two parties. For major repairs, the device will be taken Service Center and delivered to the customer at a later date.

Continuity of Support:

HP is ensuring continuity of support for customers through other means as well. The HP Care Centres are operational for Print and PC using both Voice and Non-voice customer support. HP Care executives have been equipped with technology and infrastructure, including a VPN set up that enables them to support customers, while working from home and delivering 12x7 voice support and 24x7 WhatsApp support for customers.