Madhu Malhotra joins Edelweiss General Insurance as

Madhu Malhotra joins Edelweiss General Insurance as Chief Technology Officer

Edelweiss General Insurance (EGI), one of the fastest growing digital insurance companies in India, has appointed Madhu Malhotra, as its Chief Technology Officer. 

Madhu will spearhead the Technology function at EGI and drive digital innovation in line with the brand’s strategy of transforming the insurance landscape in India through tech driven solutions and offerings.

Madhu is an eminent Technology leader who brings with her two decades of rich experience across FinTech and Telecom domains. She has a proven track-record in leading digital innovations, engineering modernisations & transformations and streamlining cloud initiatives. Madhu most recently served as head of Technology at Spectra. She was also associated with Airtel for 10 years and held many leadership positions there. While at Airtel Bank, she led the launch of the first payments bank of India, headed the financial inclusion vertical to deliver large scale customer impact and drove Agile adoption and transformation. 

 Welcoming Madhu, Shanai Ghosh, Executive Director & CEO, Edelweiss General Insurance, said, “Technology has proved to be a game changer for the Insurance industry, with the potential to transform the entire service ecosystem and enhance customer experience. At EGI, we are well placed to leverage this transformation, given our digital operating model. I am excited to welcome Madhu to be part of our digital journey and lead this strategic business function for us. Her experience and expertise will help build a robust technology function that will help drive our business strategy. I wish her the very best for an enriching career with us.”

Taking charge as CTO, Madhu Malhotra said, “Edelweiss General Insurance is one of India’s emerging technology-led non-life Insurance organisations which keeps customers at its core. Digital technology has a pivotal role to play in deepening of this relationship between the insurer and its customer. Thereby as CTO my focus will be to create future ready digital platform and products offering state of the art digital experience and capabilities to our customers. I will strive for a culture of innovation to make the customer experience simple and transparent. I am incredibly excited to play a key role in accelerating this digital journey in the growth of EGI that Shanai has envisioned.”

Edelweiss General Insurance (EGI) is India’s first cloud native insurer, which started operations in February 2018, with a digital operating model and a vision to help people lead happier, safer and healthier lives. The company aims to deliver innovative solutions to customers through a digital operating model leveraging data and analytics. EGI is creating an ‘Insurance as a service’ platform with a plug and play API gateway that enables easy integration with third parties. It provides customer insights and paperless experience with technology-powered execution and AI & ML driven processes. This is what differentiates EGI in the Indian Insurance Market.

Visit us: www.edelweissinsurance.com

Social handles: @EdelweissGI |  EdelweissGeneralInsurance |Linkedin.com/company/edelweiss-general-insurance/

 

Zero Trust network will be key to

 Zero Trust network will be key to achieving cybersecurity resilience: IEEE

IEEE, the world’s largest technical professional organization dedicated to advancing technology for humanity, today concluded its virtual roundtable focused on how cybersecurity will be an integral part in the next normal, powering the future workplace. With the pandemic bringing a paradigm shift in the way we work, IEEE curated a roundtable to discuss the tenets of cybersecurity and how it will be an important aspect for individuals and businesses to establish a strong IT foundation in these rapidly changing environments.

 

During the roundtable, Senior IEEE Member and Founder, Congruent Services, Aiyappan Pillai said, “Industry and society at large have embraced digital as a key enabler across all facets and domains of activity. The boundaries of the “digital estate” have become variable. As critical digital resources are not confined to a physical location, new policies, protocols and technologies are required to ensure cybersecurity.”

 

 In a recent survey of Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) in the U.S., U.K., China, India and Brazil, the top two concerns for CIOs and CTOs when it comes to the cybersecurity of their organization are security issues related to the mobile workforce, including employees bringing their own devices to work (37%).

 

“Adopting a zero-trust security architecture could help manage cybersecurity incidents by the reduction in the attack surface. This multi-layer approach would entail new security protocols that every digital citizen should embrace, even if slightly inconvenient. The new challenges throw up many opportunities in cybersecurity. It is a mainstream requirement of any organization and hence the need for cybersecurity professionals is expected to grow,” he further added.

 

Though cloud and internet are core infrastructure prone to DDoS attacks, there is greater focus on cybersecurity by service providers due to mission criticality. Vulnerabilities due to human beings - both inadvertent and intentional - are more challenging to defend. While installation of reputed anti-malware/ anti-virus / anti-ransomware software on end devices is essential, it is equally important to raise the awareness of each digital citizen on cybersecure practices. 

Commenting on the same, Bala Peddigari, Senior IEEE Member said, “Digital technologies convergence has transformed the customer experience and opened many vulnerabilities for industries to look and face upon. Today, we see organization of every shape and size significantly invest in cybersecurity, keeping time as a major essence. As the organization are working in remote manner due to current pandemic situation across the globe, elimination of perimeter, AI, multitude of technologies, modern workplace, lack of security awareness and reactive methods are some of the key factors influencing the cyber risk landscape.”

The pandemic has demonstrated the power of digital enablement and people are embracing it at different levels. As the issues of cybersecurity have been accentuated during the pandemic, there is an awareness regarding the need to secure data as well as system integrity. It is expected that the Healthcare & BFSI industries will give extreme importance to cybersecurity, as they go digital in a big way. The IEEE members underlined the need to invest in cybersecurity measures for a better, connected future and Zero Trust will be of utmost importance to take industries to greater heights.

Stay Connected, Get Ahead with GIGAnet

Stay Connected, Get Ahead with GIGAnet - the new-age, future ready network from Vi

Vi launches new GIGAnet network campaign pan-India

Vi the new brand born through the integration of two of India’s most loved telecom brands- Vodafone and Idea, today announced the launch of GIGAnet, India’s strongest 4G network that will enable users to get ahead by staying connected with all that matters, in real time. India’s leading telecom operator, Vodafone Idea Limited has set up a world-class network with largest spectrum portfolio, huge capacity, and built on many principles of 5G architecture that help in delivering a superior network experience.

GIGAnet is the result of the largest network integration completed in record time and the first-of-its-kind spectrum refarming exercise in the world. Deploying India’s largest AI powered ma-MIMOs sites, GIGAnet has India’s largest deployment of universal cloud, making it the strongest, future-ready, new-age, dynamic network of these times, to accommodate the enormous amount of data traffic that the post Covid world has seen.

Announcing the launch of GIGAnet, Vishant Vora, Chief Technology Officer, Vodafone Idea Limited said, “The role of telecom networks is no longer restricted to calling or internet surfing, rather it has become the ‘oxygen’ to survive and thrive. GIGAnet is Vi’s effort to move beyond connectivity to be the platform for a digital society. It offers faster downloads & uploads, low latency and real-time connectivity. We have deployed technology whereby parts of the NW have the ability to self-optimize to meet demand where necessary. It delivers strong, consistent and uninterrupted performance and is the answer to the hyper connectivity needs of today’s individual smartphone users as well as large corporates, SMEs and Government Bodies. With more capacity and more coverage than ever before, GIGAnet will enable you to do a lot more, much faster and get ahead in life.”

GIGAnet is future fit and promises a stronger, better and faster network. VIL’s 4G population coverage now reaches nearly 1 billion Indians and the company continues to invest in 4G to increase coverage and capacity. VIL has successful deployed new age technologies and these network investments have delivered a significant capacity uplift and enabled VIL to offer fastest 4G speeds in many markets including metros as per Ookla. Vi customers will now be able to enjoy the combined strength of a high powered, unified network.

GIGAnet from Vi is being introduced to mobile phone users in India through a high decibel creative campaign on TV and Digital, beginning today. The campaign portrays GIGAnet as the  network that is in tune with the needs of the customers in the ongoing disruptive times. A network structured to help customers move ahead in life, for a better today and a brighter tomorrow.

Commenting on the new GIGAnet campaign, Kavita Nair, Chief Digital Transformation & Brand Officer, Vodafone Idea Limited said, “The connectivity needs have undergone a major shift and as an answer to this, we have recently launched Vi, the future-fit network for Digital Indians. GIGAnet from Vi has been built by combining the power of both the Vodafone and the Idea networks into one, thus creating a super-charged network with the largest spectrum in India. Vi powered by GIGAnet will help you thrive and stay ahead. The new campaign highlights this network of future that offers new-age immersive experiences. It showcases how GIGAnet moves with you and helps you do more every moment, every day.”

The films show how Indians are constantly evolving. Be it a young girl who relies on the connectivity Vi provides, to learn and create an ingenious scarecrow; or a slightly hesitant professor who’s new to the world of remote classrooms – people are constantly pushing boundaries and exploring new territories. And GIGAnet is with them, helping them throughout their journey. Both the films show the new age applications enabled by connectivity, while at the same time, capturing the spirit of inclusivity through the choice of protagonists – at opposite ends of the digital adoption spectrum. It is a tribute to Indians and their quest to get ahead and create a better today and a brighter tomorrow.

Please find the link to the campaign TVCs: https://www.youtube.com/watch?v=is_uHUMX7IQ

The campaign surrounding the unveiling and familiarization of GIGAnet will keep the excitement going for young and young at heart Indian consumers during their favourite IPL 2020  the live broadcast of which is being co-presented by Vi on Star Sports.

VIL offers a unified Vodafone RED experience to

VIL offers a unified Vodafone RED experience to all postpaid Customers

Completes one of the biggest migration by moving all Idea postpaid subscribers to
Vodafone RED

Vodafone Idea Limited, one of India’s leading telecom service providers, today announced the completion of its postpaid consolidation journey by bringing all Idea post-paid subscribers under a single umbrella of Vodafone RED. All Vodafone Idea postpaid customers can now avail benefits of the Vodafone RED plan, a uniform customer service, and an enhanced digital experience.

This consolidation is a major step towards its synergy realizations and has led to process standardization for both the retail and enterprise customers.

It will enable the company to provide a uniform customer experience through self-service channels with enriched menu options on IVR, USSD, MyVodafone App and Websites for availing products, services and making payments. Erstwhile Idea postpaid customers now do not need to go through a separate on-boarding and service experience. They can now avail Red Family subscription, a single bill for entire family, access to Vodafone Play, premium content and a bouquet of other value added services.

Announcing the completion of postpaid consolidation, Vishant Vora, Chief Technology Officer, Vodafone Idea said, “The consolidation of Vodafone and Idea postpaid customers is a major step towards our vision of one company, one network. One of the biggest and fastest migration in the telecom space, this has led to operational synergies and process standardisation for both our postpaid retail and enterprise customers. It enables us to provide enhanced customer experience to our postpaid users.”

With this consolidation, Call Centre Agents will be able to serve customers better using the CRM insights provided through 360 degree view on customer information, interactions and service profiles. Real time rating functionality will ensure accurate unbilled charging for customers at any given point of time. Customer will also be able to receive timely notification and alerts for any over usage. Moreover automated credit monitoring and dunning can trigger on time to ensure customer does not incur huge Bills thus avoiding Bill shocks.

Vodafone Idea has successfully integrated two strong networks in 92% of the districts, taking the integrated circles to 18. The deployment of new age technologies such as M-MIMO, DSR, Hybrid Cloud, OpenRan to enhance capacities and increased 4G coverage has resulted in richer customer experience.

During the pandemic the company has introduced several initiatives like recharges and payments via ATM/ USSD/ other digital platforms and launched AI powered customer service Bot on WhatsApp to keep its customers connected with their loves ones.

Dr. Vivek Bindra's start-up Bada Business appoints...

 Dr. Vivek Bindra's start-up Bada Business appoints Vimal Gupta as their Chief Technology Officer

Vimal Gupta has been appointed chief technology officer of Bada Business Pvt Ltd, an Initiative by Dr. Vivek Bindra (A Motivational Speaker and a Renowned Business Coach) to provide Extensive Knowledge of the Different Business Strategies and Frameworks, which will Help Indian SME’s to enhance their business, Do Big Business or Become Bada Business.

He will directly report to Founder and Chief Executive Officer, Dr. Vivek Bindra. Prior to this, Vimal worked as the Senior Vice President with Mobikwik for more than four years.

The appointment comes at the time when Bada Business is growing its operations by leaps and bounds and is expanding its customer and associate base across India.

Vimal Gupta brings over 20 years of technology leadership experience, coming from Mobikwik, Rocketalk, MakeMyTrip, Monster.com, and Indiamart.

Speaking on the appointment Dr. Vivek Bindra, Founder & CEO, Bada Business said “Vimal has a unique understanding of technology operations and Production Engineering along with deep experience to bridge the gap of Technology and Business; also he has a proven track record of working in partnership with business teams to drive results.”

On his appointment, Vimal Gupta said “Dr.Bindra is one of the great success stories in how an individual evolves, similarly, his start-up venture Bada Business model is exciting and set to serve the untouched SME segment.”

ISO and CMMi Level 3 certified First Digital Marketing Agency

Everymedia Technologies becomes the first Digital Marketing Agency to attain ISO and CMMi Level 3 Certifications simultaneously

Everymedia Technologies Pvt. Ltd. – India’s leading unified digital marketing and communications agency attains ISO 9001:2015 and CMMi – DEV V.1. 3, Maturity Level 3 Certifications simultaneously. While ISO certification guarantees quality standards adhering to international protocols in terms of products and services provided by businesses, CMMi certification is a process level program that defines important elements required to deliver great services and wraps it in a comprehensive model.

Founded by Mr. Gautam B. Thakker, Everymedia Technologies Pvt. Ltd., has three distinct divisions that handle Media, Brands and Government practice, etc. Everymedia Technologies that has been providing quality standard services to clienteles for 9 years now, becomes the first digital marketing agency to achieve the ISO 9001:2015 and CMMi – DEV V.1. 3, Maturity Level 3 Certifications simultaneously.

Speaking of this achievement, Mr. Parag M Bhansali, Chief Technology Officer, Everymedia Technologies Pvt. Ltd. said, “We adhere to international standards and protocols to provide quality services to clients here at Everymedia. We have the best of systems, technologies and tools that cater to media, brands and government practices and ensure best and innovative outcomes for our clients.”

Commenting on the same, Mr. Gautam B. Thakker, CEO said, “It is amazing that we’ve received these certifications at such an early stage for our agency. These certifications validate our commitment towards work and the high-quality services we provide. This will motivate the team to achieve newer heights and reinforce the faith that our brands and clients have in us.”

The field of digital marketing is so dynamic in nature that accomplishing this level of credentials will only set Everymedia Technologies apart from the rest.

About Everymedia Technologies Pvt. Ltd.

Founded in 2009, Everymedia Technologies is one of India’s leading integrated digital marketing communications company. The organization caters to brands, media, and government practice. It has won several awards for its excellence in digital marketing, consumer engagement and technical innovations at prestigious industry platforms like DMAi, Asian Customer Engagement Forum and Campaign India’s Digital Crest Awards amongst others.

Everymedia currently has over 200 employees with offices in Mumbai, Delhi, Hyderabad, and Kochi.

Everymedia’s current clientele includes Hyundai, Hyundai Mobis, Fru Jelly, Amazon Prime, Parx, Ethnix, Prime Focus Ltd., Transcon Real Estate, Yes Foundation, Bosch & Seimens and Chai Point amongst others.

Everymedia Technologies Pvt. Ltd. attained the ISO 9001:2015 certification for providing services of Digital Marketing, App Development, Ui, Ux, Web Development, Social Media and CMMi – DEV V.1. 3, Maturity Level 3 certification licensed by MAX Acerna Management Systems Pvt. Ltd.