Star Health Launches WhatsApp Services to

 Star Health Launches WhatsApp Services to Provide 

Easy Policy and Claims Access To Customers

 

With an aim to provide hassle free services to its customers, Star Health and Allied Insurance, India’s first standalone health insurance company, has today, announced the launch of WhatsApp services for its customers.

 

Through the social media application, Star Health customers can avail end-to-end service i.e. from purchase of policy to claims with just a few clicks through WhatsApp. Customers need only send the message, “Hi” from their WhatsApp number to +91 95976 52225, the Star Health WhatsApp service to quickly avail a policy, file a cashless claim or download policy documents at their convenience and with ease.

 

The WhatsApp messaging platform’s encryption ensure information received and shared with the customer remains secure and confidential.

 

The company's presence on WhatsApp is part of its 360 degree support initiative, allowing its customers to interact with it via multiple channels.

 

Speaking about the newly launched 360 degree service initiative on the digital platform, Mr. Anand Roy, Managing Director, Star Health and Allied Insurance said, “At Star Health we strive to reinvent our customer’s experience when it comes to insurance-related claims and reimbursements. As customers are constantly evolving, using technology platforms we aim to get closer to them. WhatsApp enjoys humongous popularity and reach in India, hence we believe it is an ideal platform that would not just help us service our customers better but also better our engagement with them. We believe this would enable us to stay connected with our policyholders anytime and anywhere, especially when they need us the most”.

 

In addition to WhatsApp messaging, Star Health customers can continue to reach out to the insurer via the company’s Chat assistant -Twinkle, customer care numbers, agents, official website, branch offices and the Star Power App, thus providing a wholesome solution for all customers to easily avail required services through a channel of their choice. 

Star Health and Allied Insurance announces

Star Health and Allied Insurance announces Bancassurance tie-up with Karur Vysya Bank to provide Health Insurance to customer

~KVB will make available health insurance products of Star Health across all its branches~

Health is a concern across the world, now particularly so with the COVID – 19 pandemic playing havoc with millions of lives globally. Star Health and Allied Insurance, the leading standalone health insurance company in India, has entered into a strategic partnership with Karur Vysya Bank to offer innovative health insurance solutions to the Bank’s Customers.

Through this tie up, all Customers of Karur Vysya Bank will have access not only to digitally purchase appropriate Health Insurance Plans of Star Health and Allied Insurance but also access all the value added services such as “STAR WELLNESS” and Tele Health Consultation through “TALK TO STAR”.

Customers of the Bank can also purchase through the IRDAI certified and trained Specified Persons appointed by the Bank across its entire Branch network in the Country.

Speaking of the tie up, Anand Roy, Managing Director, Star Health and Allied Insurance Co. Ltd said “The Covid 19 pandemic has brought to the fore the need for a health insurance cover for all. We are happy to tie up with Karur Vysya Bank and offer a wide variety of need based health insurance policies for the bank’s customers.”

Mr. J. Natarajan, President & Chief Officiating Officer, Karur Vysya Bank said, “Karur Vysya Bank is happy to partner with Star Health & Allied Insurance.  As the first standalone health insurance company in India, they bring a lot of value with their products.  We are sure that they will provide both cost effective insurance products and quick settlement of claims to our customers.”

Star Health and Allied Insurance Email ID: suryakanth.s@starhealth.in Mobile No: 9789044995