Mr Lee Lik Hsin, Scoot Chief Executive Officer, said, “Scoot is passionate about making travel attainable for all, and we are constantly working hard to improve our customers’ travel experience and give them the best value. The Scoot team is grateful and heartened to receive this award and we will remain focused on exceeding our customers’ expectations every day even as we expand globally.”
The TTG Travel Awards is organised annually by TTG Asia, with voting opened up to readers of the TTG stable of publications as well as travel industry professionals.
As Scoot continues to grow, with nine new destinations to be launched by end-2020, the airline will remain focused on improving the customer experience while delivering better value. To that end, Scoot will move its operations from Singapore Changi Airport Terminal 2 to Terminal 1 from 22 October 2019, a move that seeks to enhance the pre-flight experience as well as to facilitate growth for the future. In addition, aligning with its vision to make travel attainable for all, Scoot has removed all payment processing fees[1] globally with effect from 23 September 2019 for all bookings made on its direct channels.
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