Federal Bank Expands Collaboration with Oracle and Infosys to

 Federal Bank Expands Collaboration with Oracle and Infosys to Implement a Cloud-Based Customer Relationship Management System

 

Federal Bank announced an expanded strategic collaboration with Oracle and Infosys, a global leader in next-generation digital services and consulting, to provide an enhanced customer experience through Oracle CX (Customer Experience) platform. The collaboration will focus on creating a comprehensive integrated Customer Relationship Management (CRM) solution across marketing, sales, customer service, and social listening to strengthen Federal Bank’s operations, and to deliver connected, data driven, and intelligent customer experiences across all touch points.

 

Federal Bank will launch a 360degree view of the customer portfolio in a single application for its users, to achieve a ‘Single Source of Truth’. These services will help improve productivity and customer satisfaction by using the financial, biographical, and demographical information of customers. Oracle will co-innovate by partnering with the broader ecosystem of Infosys.

 

“Our mantra is “Digital at the fore, human at the core” and the implementation of the next generation CRM solution, in partnership with Oracle and Infosys is a significant step we are taking in that direction,” said Shalini Warrier, Executive Director & Business Head - Retail, Federal Bank. “Our expanded partnership with Oracle and Infosys will allow us to offer a more strategic, integrated platform with industry aligned solutions that will result in richer experiences for our customers”.

 

"As enterprises turn to cloud and data driven insights to make their value chains more agile and resilient, Oracle is constantly innovating with new digital tools to empower customers to derive maximum RoI from their data.  With Federal Bank opting for Oracle Cloud Customer experience solutions, our endeavor is to help the bank discover the endless potential of using AI and data to understand their customer consumption patterns and deliver relevant, uniform customer experiences across platforms,” said Rakesh Jaitly, Senior Sales Director Oracle CX.

 

“We are delighted to partner with Federal Bank on their digital transformation journey,” said Dinesh Rao, Executive Vice President, and Global Head – Enterprise Application Services, Infosys. “By combining the power of Oracle CX platform and Infosys Cobalt, set of cloud offerings, we look forward to enabling the bank to deploy new products swiftly while creating an improved digital experience for customers.”

Infosys Completes Acquisition of GuideVision

 Infosys Completes Acquisition of GuideVision, a Leading ServiceNow Elite Partner in Europe

Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has completed the acquisition of GuideVision, one of the largest Service Now Elite Partners in Europe and an award winning enterprise service management consultancy specialised in offering strategic advisory, consulting, implementations, training and support on the Service Now platform. This follows the announcement the company made on September 14, 2020.

 Through this acquisition, Infosys further enhances its digital capabilities, strengthens Infosys Cobalt portfolio of cloud services and reaffirms commitment to the growing Service Now ecosystem. Guide Vision brings to Infosys, end-to-end offerings, including Snow Mirror - a proprietary smart data replication tool for Service Now instances – that enables over 100 enterprise clients to simplify complex business and IT processes. Guide Vision’s training academy and nearshore capabilities in Czech Republic, Hungary, Poland, and presence in Germany and Finland strengthens Infosys’ Service Now capabilities, offering clients in Europe unparalleled capabilities in cloud-first digital transformation. 

 

Infosys positioned as a Leader in

Infosys positioned as a Leader in Everest Group’s PEAK Matrix^® for BFS Risk and Compliance IT Service Provider 2020

Infosys (NYSE: INFY), the global leader in next-generation digital services and consulting, today announced that is has been positioned as a Leader in Everest Group’s PEAK Matrix^® for BFS Risk and Compliance IT Service Providers Assessment 2020. Infosys was recognized for its strong domain expertise, innovation capabilities, and well-defined strategy to deliver value to customers in the financial and enterprise risk management space.

Everest Group assessed 26 leading service providers through a multi-phased research and analysis process for their vision and capabilities to provide risk and compliance IT services to BFS firms across geographies. The leaders were characterized by their wide scope of offerings, well laid-out strategy to train and certify talent, well-defined partnership ecosystem, and investment in cloud-based offerings, cross-functional domain and analytics experts among others.

The report highlighted Infosys’ strengths as:

• Investments in building cloud-enabled platforms for major risk and compliance areas such as financial risk management and enterprise risk management have helped Infosys win modernization engagements in this space.
• A partner-led go-to-market strategy with players such as SAS, MetricStream, and RSA to serve a larger number of clients.
• Clients have cited Infosys’ flexibility in offering innovative outcome-based pricing models.
• Investment in emerging themes such as climate risk by developing a framework to measure the impact of climate-related risk factors on KPIs of banks.
• A consulting-led strategy for LIBOR transition, covering assessment of current exposure to LIBOR along with design, development, and implementation of new products.

Mohit Joshi, President, Infosys, said, “Financial institutions of all sizes today are more concerned than ever about risk and compliance management. Infosys has always been striving to maximize the business value for its clients through extensive risk and compliance capabilities. Our excellent performance in the Everest Group Risk and Compliance PEAK Matrix® endorses our deep domain knowledge and differentiated offerings across the risk and compliance value chain ‒ from strategic advice and solution definition to implementation and support.”

Ronak Doshi, Vice President, Everest Group, said, “BFS enterprises are experiencing unprecedented headwinds from increasing regulatory pressure, emerging risks, increasing cost of compliance, and a post-pandemic reevaluation of risk appetite and associated data and reporting systems to comply with government-enforced stimuli. BFS firms need a resilient, scalable, and agile risk management and regulatory reporting architecture to manage the current situation. Infosys has strengthened its market positioning, earning Leader recognition on Everest Group’s BFS Risk and Compliance IT Services PEAK Matrix® Assessment 2020 based on its investments in building cloud-enabled platforms for major risk and compliance areas, collaborative go-to-market efforts with third-party providers, and strong recognition among clients for offering outcomes-based pricing models.”

Everest Group’s PEAK Matrix^® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products & solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix to gauge and calibrate their offerings against others in the industry or market. Leading organizations around the globe trust these comparative assessments because of their unbiased evaluation of factors such as vision, capabilities/functionality, talent availability, market success/impact, and cost.

Infosys offers comprehensive solutions in financial risk management, operational risk, regulatory reporting and financial anti-crime management. The risk and compliance programs help clients integrate end-to-end risk processes and provide an integrated risk view. They also enable clients to anticipate regulatory needs and proactively address them; define policies, processes and governance; and create actionable insights.

A complimentary custom copy of Everest Group’s PEAK Matrix^® BFS Risk and Compliance IT Service Providers 2020 research report can be accessed here.

EdgeVerve Positioned as a ‘Leader’ in

EdgeVerve Positioned as a ‘Leader’ in Process Discovery and Mining by Nelsonhall

EdgeVerve Systems, a wholly-owned subsidiary of Infosys, was recently positioned as a Leader in the NelsonHall Vendor Evaluation And Assessment Tool (NEAT), 2020 in the Automation Focus market segment. NEAT’s evaluation analyzed the performance of vendors offering process discovery and mining technology.

The NEAT evaluated 15 vendors on both their ‘ability to deliver immediate benefit’ and their ‘ability to meet client future requirements’. EdgeVerve Systems was rated as a leader for exhibiting both a high ability relative to their peers to deliver immediate benefit and a high capability relative to their peers to meet client future requirements.

NelsonHall’s NEAT vendor evaluation highlighted EdgeVerve System’s strength as –

• Desktop observer for process discovery with/without user intervention
• Identify automation opportunities powered by a proprietary algorithm
• Automation Prioritization: expresses more information over a single automation score
• Flexible (floating) licensing model
• Partnership to provide end-to-end process view

The report cites, “EdgeVerve’s AssistEdge Discover, in the past 1.5 years, has taken strides to deliver value to its clients. The platform’s RPA-related features are well developed, which is no surprise considering the company has a history in that space.”

AssistEdge Discover, EdgeVerve’s process discovery offering empowers organizations with deep process insights, driving success, and impact across the organization in the areas of process transformation, automation strategy, operational productivity, audit and compliance.

Infosys Releases 13th

Infosys Releases 13^th Sustainability Report

Infosys recently released its 13th Annual Sustainability Report that defines its role in the society as a corporate institution, and the choices it is making to move towards a zero-carbon future. The report provides detailed information on the practices Infosys follows as a responsible business, and an ethically strong organization. The report, which has been prepared in accordance with the GRI (Global Reporting Initiative) Standards Comprehensive option, also explains how Infosys’ concept of being a Live Enterprise reflects strongly in its practices as a sustainable organization. It also forms the basis of the company’s Communication on Progress (CoP) with the UNGC each year.

The report can be accessed here – https://www.infosys.com/sustainability/documents/infosys-sustainability-report-2019-20.pdfThe key highlights of the Sustainability Report 2019-20 are:

Energy Efficiency

• Smart automation has enabled remote monitoring, control, and optimization of operations across 150 buildings covering about 30 million sq. ft of space across Infosys.

• Infosys limited its absolute increase in electricity consumption to 20%, while the employee strength grew by 166% over the last decade.
  
  
• Achieved 33.5MW reduction in connected load due to energy efficiency retrofits over the last decade.
  
  
• Infosys has installed radiant cooling technology in over 5 million sq. ft of office buildings, providing an efficient and healthy environment for employees.

Renewable Energy

• Infosys commissioned an additional 10 MW capacity in the solar plant in Sira, Karnataka, to make it a 40 MW plant. With this, the company now has a total capacity of about 60 MW of solar PV across Infosys, including rooftop and ground-mounted systems.
  
  
• 44.3% of total electricity across Infosys campuses in India was from renewable sources in FY20.

Carbon offsets in the community

• 150% of carbon offsets were cumulatively generated through the company’s community offset projects for all its scopes of emissions.
  
  
• 102,000 families continued to benefit socially and economically from the company’s carbon offset projects, reducing over 462,000 tCO₂e emissions, as on March 31, 2020.

Green Buildings

• In fiscal 2020, Infosys’ new buildings in Hyderabad were awarded Leadership in Energy and Environmental Design (LEED) Platinum certification from the US Green Building Council.
  
  
• The company also received the LEED Platinum Existing Building certification for its campuses in Bangalore, Pune and Bhubaneswar. With this, Infosys now has 34 projects with the highest level of green building certification, spanning a total area of 25.08 million sq. ft. An additional 4.3 million sq. ft of space is currently in the process of green building certification.

Water Management

• Infosys achieved 63.75% reduction in per capita freshwater consumption between fiscal 2008 and 2020; 9.45% reduction in per capita water consumption in 2020
  
  
• 40 liters/employee average daily fresh water consumption
  
  
• Zero wastewater discharge from Infosys campuses

Waste to resource

• Infosys continued to maintain capacity to treat 100% organic waste including food and garden waste within campuses
• Infosys reduced the use of non-recyclable and single-use plastics by 91% since 2018

Climate Change

• Infosys is the first Indian corporate to receive the UN Global Climate Action Award in ‘Climate Neutral Now’ Category at COP25 in December 2019 for its carbon neutral program.

Tackling Covid-19

• Implemented organizational policy changes to accommodate remote working, leave, flexible working, asset management, reimbursement, etc. and made arrangements to ensure safety and comfort of employees across campuses and of employees stranded onsite, among several other measures.
  
  
• Enabled remote working for employees worldwide via secure laptops and desktops, with information security controls, and increased bandwidth capacities for the company’s data networks and associated IT infrastructure, along with leveraging collaboration platforms extensively.
  
  
• Framed guidelines for employees to work from home, including sensitizing them about the aspects of confidentiality, data privacy and cyber threats.

UTI Mastershare Unit Scheme

UTI Mastershare Unit Scheme 

Rs. 10 lakhs invested at the inception of fund is grown to Rs. 10.41 crores as of April 30, 2020

UTI Mastershare Unit Scheme is India’s first equity oriented fund (launched in October 1986) and having track record of wealth creation for over 30 years.

UTI Mastershare Unit Scheme, an open ended equity scheme predominantly aims to invest in large cap companies having competitive advantage in their respective fields. It follows an investment style of Growth at Reasonable Price (GARP) for stock picking. That means, given the underlying growth in earnings of a company, how much is the reasonable price that one should pay to buy that stock in the portfolio.

UTI Mastershare Unit Scheme aims to invest in companies that are fundamentally strong with control on borrowings, consistent revenue growth, focus on profitability and higher return on capital than cost of capital and consistent operating cash-flows generation.  Such companies may generate free cash flows for future expansion and avoid dilution of existing shares.

Owing to this combined approach of GARP plus Competitive Franchise UTI Mastershare Unit Scheme may invest in companies where,

1. The market is underestimating the companies’ ability to sustain growth over much longer phase or the benefits of pricing power.
2. The growth trajectory is improving through industry wide phenomenon like favorable demand cycle, consolidation, clearances of regulatory hurdles or through the company specific factors like cost competitiveness, prudent capacity expansion.
3. The business is capital intensive but the companies invest prudently, execute efficiently
4. The companies having opportunities to reinvest cash flows at high Return on Capital Employed (RoCE)
5. The relative valuation within the sector is attractive.

This in turn gives the investors a long term wealth creation opportunity by owning a portfolio of quality companies.

UTI Mastershare Unit Scheme being categorized as Large Cap Fund, thus has a portfolio of leading well-known companies such as, Infosys Ltd., ICICI Bank Ltd., HDFC Bank Ltd., HDFC Ltd., Reliance Industries Ltd., Bharti Airtel Ltd., Tata Consultancy Services Ltd., Shree Cement Ltd., Axis Bank Ltd. and Sun Pharmaceuticals Industries Ltd.  etc. The Top 10 stocks account for about 51% of the portfolio. The Scheme is currently overweight on Private Sector Banks, Pharmaceuticals, Telecom, Industrial Manufacturing and underweight on Oil & Gas, Financial Services, and Consumer Goods as of April 30, 2020.

The Fund has a corpus of over Rs. 5,600 crore with over 6.13 lakh live investor accounts as on April 30, 2020. The Fund aims at securing capital appreciation / or income distribution over a long term, follows a disciplined approach to invest as stated above and has maintained stream of annual dividends every year since its inception. UTI Mastershare Unit Scheme has distributed a total dividend of more than Rs. 3,700 crore in last 15 years.

The scheme has lower portfolio churn. UTI Mastershare Unit Scheme has generated a return (CAGR) of 14.84% against benchmark S&P BSE 100 TRI return of 13.25% since inception as on April 30, 2020. Furthermore, investment amount of Rs. 10 lakhs made in the fund at inception has grown to Rs. 10.41 crores as against Rs. 6.50 crores as per benchmark S&P BSE 100 TRI during the same period, i.e., generating 104 times returns over the last 33 years.

Infosys and NICE Actimize Announce Strategic Partnership

Infosys and NICE Actimize Announce Strategic Partnership to Offer End-to-End Financial Crime Solutions

 The next generation suite of financial crime solutions will allow organizations to protect their customers using the industry’s leading solutions and services

  

Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting and NICE Actimize, a NICE (Nasdaq: NICE) business and a leader in Autonomous Financial Crime Management, today announced the expansion of their strategic collaboration.  This global partnership will allow Infosys to offer its best-in-class delivery capabilities and resell NICE Actimize’s end-to-end financial crime software solutions through either a cloud or on-premises environment to a growing customer base around the world.

Leveraging their respective experiences across financial crime management, NICE Actimize and Infosys will provide their market leading regulatory and compliance solutions and services to support multiple industry sectors. Among the benefits of this collaborative approach, client organizations will create an efficient path to overcome emerging and rapidly evolving digital threats, and improve operational efficiencies while delivering exceptional customer experience.

This offering will include ‘Infosys Actimize Digital Suite’, a set of accelerators designed for faster time to market and predictability in implementation. Combined with a cloud offering, it will also help in reducing cost of ownership. This proposition encompassing both software and services will further reduce vendor management efforts for clients. 

Ajay Vij, Senior Vice President and Head of Financial Services Business EMEA for Infosys, said, “We look forward to elevating our partnership with NICE Actimize, known for its market-leading financial crime solutions. Leveraging Infosys SaaS and managed services powered by NICE Actimize, we will be able to deliver significant value for our clients by focusing on three key dimensions – speed, cost savings, and future-proofing. NICE Actimize’s financial crime leadership combined with Infosys’ proven expertise in delivering business solutions will create significant efficiencies for financial services organizations.”

Craig Costigan, CEO, NICE Actimize, said, “We believe that this powerful partnership will rapidly expand our network of NICE Actimize’s financial crime, data intelligence and cloud solutions at a critical time, while allowing us to provide enhanced customer support and services across the globe. We welcome the opportunity to roll out our leading financial crime solutions within Infosys’ massive network.”

Infosys Foundation India International Challenge 2019

Infosys Foundation India International Challenge 2019 to host 250 players

from 13 countries

International Badminton Tournament slated from November 20 - 24, in CCI, Mumbai

    Badminton fans will be witness to a keen contest as 250 shuttlers from India and 12 other countries battle it out for one of the most coveted and fiercely contested events in the sport, the 12^th annual edition of India International Challenge tournament. This prestigious event, which has been conducted every year since 2008, is being re-christened as the Infosys Foundation India International Challenge 2019 from this year. The tournament will take place at the Cricket Club of India (CCI), Mumbai, from November 20-24. It will be supported by the Infosys Foundation, the philanthropic and CSR arm of Infosys, and conducted by the Prakash Padukone Badminton Academy (PPBA). The tournament will award a total prize money of USD 25,000. Ms. Fariba Madadi from Iran will be the referee for the 2019 edition.

   Apart from Indian players, this year will see participation from star players from Malaysia, Thailand, Indonesia and upcoming players from countries like Russia, USA, Bhutan, among others.

  The qualifying rounds of the tournament will commence on November 20, and the main draw from November 21- 23. The finals will take place on November 24, 2019.

  

   In line with its commitment to support and encourage excellence across sports in India, Infosys Foundation has chosen to sponsor the Infosys Foundation India International Challenge. Since 2008, the tournament has been hosted by the Cricket Club of India is organised under the auspices of the Maharashtra Badminton Association (MBA) and the Badminton Association of India. It is also sanctioned by the Badminton World Federation (BWF) and the Badminton Asia Confederations (BAC). The Infosys Foundation India International Challenge is part of the international circuit of badminton tournaments that earns ranking points for players.

  The tournament will see ace shuttlers compete in all formats of the game, including Men’s and Women’s Singles, Men’s and Women’s Doubles, and Mixed Doubles. The top seeds include players from India, Hong Kong, Russia, U.S.A., and Malaysia.

   In the Men’s Singles event, the No.1 and No.2 seed players include Valdimir Malkov (Russia) and Ajay Jayaram (India). The category will see young international players from India, Malaysia and Thailand challenge one another.

  In the Women Singles, World Ranked 38 Porntip Buranaprasertsuk of Thailand and Mugda Agrey of India are expected to give a tough competition to other players.

  Under the Men’s Doubles category, the tournament will witness the Indian duo of Sumeet Reddy and Manu Atri, seeded No.1, along with the American pair of Phillip Chew and Ryan Chew, who are seeded at No.2, give their best for the title.

  The Women’s Doubles category will see the dynamic and top-seed Russian duo Ekaterina Bolotova and Alina Davletova challenge the Indian pair Meghana and Poorvisha, who are seeded second.

  In the Mixed Doubles group, the Russian pair and World No.27 Rodion Alimov and Alina Davletova are the ones to watch out for.

   Mr. Prakash Padukone, Founder and Director, Prakash Padukone Badminton Academy (PPBA), said, “Indian shuttlers are making their mark on international courts and this has led to a surge of interest in the sport, taking it from just a game played during holidays to a serious sport at a competitive level. PPBA is proud to contribute to the growth of badminton as a competitive sport in the country, and is delighted to be a part of this event for the 12th year in succession. The Infosys Foundation India International Challenge offers a unique opportunity to young badminton talent who are keen to prove their mettle against both promising and established players on an international platform. The ranking points from this event are taken into consideration during the Olympic Qualification of players next year and hence, the competition is bound to be tough and exciting.”

  Mrs. Sudha Murty, Chairperson, Infosys Foundation, said, “Real education to me is one that is holistic. Physically, mentally a young academic should continuously seek to learn, and sports, I feel, is an integral part of that education. PPBA is one of the most well-known sports academies in India, which encourages and promotes talent in Badminton, especially focusing on those who have seen economic hardships and yet, are determined to pursue this sport. That is the reason Infosys Foundation decided to join hands with PPBA to help hone these brilliant, talented youngsters, so that they shine in Badminton, globally. The Infosys Foundation India International Challenge is a unique platform where badminton sportspersons from across the world will meet, exchange ideas and endeavor to learn from each other. We wish the tournament success.”

  The Infosys Foundation India International Challenge will be held at the state-of-the-art air-conditioned courts at CCI Mumbai, and the equipment will be supported/sponsored by leading manufacturer Yonex.

Infosys Ranked Number 3 on 2019 Forbes ‘World’s Best Regarded Companies’ List

 Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, has been awarded the number 3 ranking on the Forbes list of The World’s Best Regarded Companies for 2019. Ranked 31st in 2018, Infosys’ rise in the rankings exemplifies the company’s strong performance, the respect it inspires amongst its stakeholders and also highlights the contribution of digital services companies worldwide.

Forbes’ list of The World’s Best Regarded Companies includes the top 250 companies from Forbes’ Global 2000 list, which tracks the world’s largest public companies. The list of the best regarded companies is based on each company’s trustworthiness, honesty, social conduct, fairness to its employees and the performance of its products and services. This year, Forbes partnered with Statista, which surveyed over 15,000 respondents from more than 50 countries.

Salil Parekh, Chief Executive Officer, Infosys, said, “We are delighted and humbled to be ranked number 3 amongst the world’s best regarded companies. This recognition is a testimony of our long lasting values and continuous pursuit of excellence towards making our clients successful. I would like to congratulate and thank each one of our 229,000 employees who strive every single day to uphold our founding values while working tirelessly to help global enterprises navigate their digital journeys.”

The editors at Forbes said, “Forbes’ rankings include companies spanning across geographies. This year’s list has a global scope, reflecting the emerging prevalence of Asian companies in the United States. Infosys has made great strides in the U.S. this year, after surpassing its’ goal of hiring over 10,000 American employees well ahead of schedule.”